Orc Webhosting: About us

Our core values and beliefs

Webhosting is a service industry. It's not about selling megabytes, it's about providing a service and making customers happy.

We believe in professional support with a personal touch: you know who you are talking to and we know what we are talking about.

We believe in honesty and fairness: clearly defined SLA, no hidden charges, 30 days money back guarantee, 99.9% uptime guarantee with refunds if target not achieved.

We believe in guaranteed service quality and data integrity: our servers stand in a premier datacenter that is staffed and monitored 24/7, is connected to serveral tier 1 bandwidth providers and has taken precautions for the event of disaster. In addition to this, our Guardian Continuous Backup system ensures that several backup sets are available off-site.

Our Setup

Having been customers ourselves to a number of webhosting providers in different countries, we have a first-hand understanding and experience of what webhosting customers really want and need. Our business is built upon the principle of providing a personalized service to our customers which they aren't likely to get from large companies.

We are located in the LiquidWeb datacenter, which features direct connectivity to Tier 1 premium bandwidth providers (MCI/UUnet, Savvis/Cable & Wireless and NTT/Verio) through an SBC OC-48 diverse path fiber optic sonet ring, a fully redundant network, a power failure protection consisting of UPS and Diesel Generator and is fully staffed and monitored 24/7.

Our software environment is based upon the GNU/Linux operating system and Linux/Unix software like Apache, PHP or MySQL, software which was developed from the beginning for a multi-user multi-computer networked environment like the Internet and is used on the majority of the servers in the World Wide Web.

For more information on this topic, please visit our Presales FAQ or contact us directly.